111bola Casino & Sportsbook Data Care

This page describes what we collect when you use 111bola and how we keep that data protected. Our approach to privacy is straightforward: we collect only the information needed to operate our service, deliver payments, prevent fraud, and comply with applicable law. We do not sell your personal data to third parties, and we encrypt all sensitive information.

We at 111bola understand that trust is essential. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1, Piala AFF, or any other market, you share information with us. This policy explains exactly what happens to that information, who can access it, and what rights you have.

Our commitment is transparency. We do not use dark patterns or bury terms in dense legal text. If you have questions about how we handle your data, our support team in Jakarta and other regional hubs can provide guidance via live chat or email.

What Data We Collect on 111bola

We collect several types of information when you use 111bola. First, we collect account information: your full legal name, email address, date of birth, phone number, and government ID number. We require this to verify your identity and comply with anti-money-laundering (AML) regulations applicable in your jurisdiction.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, timestamp, and outcome. We do not store full credit card numbers or complete bank account details on our 111bola servers. Instead, payment data is encrypted and processed by our payment partners, who handle settlement on our behalf.

Third, we collect behavioral data: which games you play, bet amounts, win/loss outcomes, session timestamps, and IP address. This information helps us understand usage patterns, detect fraud, and improve 111bola service performance. We also record all withdrawals, account changes (password updates, payment method changes), and support interactions.

Fourth, we collect technical data automatically. When you access 111bola via web browser or mobile app, we collect your device type, operating system, browser type, referring URL, and browsing behaviour on our platform. This technical data is collected via standard web cookies and analytics tools and helps us maintain service security and optimize user experience.

How We Use Your Data on 111bola

We use your data for three primary purposes. First, we process your account and payment transactions. Your name, ID, and payment method are necessary to open your account, credit deposits, and process withdrawals to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your chosen bank.

Second, we use your data for compliance and fraud prevention. We verify your identity to meet AML regulations and prevent money laundering, gambling by minors, and fraud. If your betting patterns appear suspicious (e.g., very large bets immediately after joining, rapid account churning, or betting on unlikely outcomes designed to move money), we may investigate and freeze your account pending review.

Third, we use your data to improve 111bola. We analyze which games are most popular, which payment methods users prefer, and what market conditions attract betting activity (e.g., during Liga 1 or Piala AFF events). We also use data to personalize your experience—for example, reminding you about available promotional offers or showing you markets relevant to your previous bets. We do not use your data for marketing to external audiences without your consent.

Our data practices on 111bola

  • We collect account, payment, behavioural, and technical data to operate 111bola and comply with regulations
  • We encrypt all payment information and do not store full credit card or bank details
  • We use your data for account servicing, fraud prevention, and platform improvement—never for external marketing without consent
  • We do not sell or share personal data with third parties except as legally required
  • Retention: account data is kept for the duration of your 111bola account plus five years for regulatory compliance

Third Parties and Data Processors for 111bola

We at 111bola work with third-party processors who help operate our service. Payment processors receive your name, ID, and payment method details when you deposit or withdraw; they process transactions but do not retain data longer than required for settlement and compliance. Our hosting providers and analytics partners receive technical data (IP address, device type, browsing behaviour) to maintain server availability and analyze usage patterns.

Our live casino provider (who supplies game streams and settlement) receives information about your live casino activity—bets placed, outcomes, session duration—but does not have access to your payment method or personal identity information. Our customer support platform logs chat transcripts and account notes, which are accessible only to our support team in jurisdictions including Jakarta, Surabaya, Bandung, and Medan.

We do not share your data with marketing firms, data brokers, or third-party advertisers. If we are legally required to disclose your data (e.g., by a court order or regulatory investigation), we notify you promptly unless legally prohibited from doing so. We may share aggregated, anonymised data (e.g., "non-specific info of 111bola users in Semarang prefer online payment for withdrawals") with partners to improve service offerings, but this data contains no personally identifiable information.

Cookies and Tracking on 111bola

We use cookies on 111bola to maintain your login session, remember your preferences, and track usage analytics. Cookies are small text files stored on your device that help us identify you when you return to our platform. Most cookies expire after 30 days; your session cookie expires when you close your browser or manually log out.

You can control cookies through your browser settings. If you disable cookies, you may not be able to log into 111bola or use certain features. We do not use cookies for external advertising or tracking you across unrelated websites. Third-party analytics cookies (from our hosting and analytics partners) collect anonymised usage data to help us understand traffic patterns and improve platform performance.

Data location on 111bola: Our servers may sit outside your jurisdiction (e.g., outside Indonesia). By using 111bola, you consent to your data being processed and stored on servers located in multiple countries. We maintain the same data protection standards globally, regardless of server location.

Your Rights and Data Protection on 111bola

We at 111bola recognize your data protection rights. You have the right to access all personal information we hold about you, to request correction if data is inaccurate, and to request deletion of your data (subject to legal retention requirements). You also have the right to withdraw consent for certain data uses and to object to automated decision-making (e.g., if your account is flagged for suspicious activity, you can request manual review).

To exercise these rights, contact our support team via live chat or email with your account details and a clear description of your request. We respond to data access requests within 30 days. Deletion requests may be delayed if we are legally required to retain your data for tax or AML compliance (typically five years). We do not charge fees for these requests unless they are frivolous or repetitive.

If you believe we have mishandled your data or violated your privacy rights, you have the right to lodge a complaint with your local data protection authority. You also have the right to pursue legal action in your jurisdiction according to applicable law.

Our 111bola privacy practices comply with the legal requirements of jurisdictions where we operate. We do not knowingly collect data from individuals under 18 years old. If we discover that a minor has registered on 111bola, we close the account immediately and delete personal data, retaining only information necessary for AML compliance and dispute resolution.

For questions about our privacy practices, contact our team via live chat (available during standard business hours) or email your request to our support address. We are committed to transparent and fair data handling and welcome your feedback on how we can improve our privacy practices on 111bola.

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